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SN-AA

Skilled Now
Administrative Assistant

The Administrative Assistant will perform administrative and office support activities for a single manager, multiple supervisors, or team members. The primary objective is to support these co-workers by keeping them organized, on-schedule, and effective. The administrative assistant acts as an ambassador of the organization and exemplifies the company culture. Duties include fielding telephone calls, managing email, creating and editing documents, spreadsheets, reports, presentations, managing the calendar, and completing a variety of office assignments from their supervisor. Administrative assistants may help with overflow work from administrative and executive assistants and fill in for the office receptionist as needed.

The administrative assistant must demonstrate a service mentality, always on the alert for ways to help others with their work and responsibilities. They are expected to have excellent organizational, time management, communication, and interpersonal skills including team play, conflict management, diversity tolerance.

The SN Administrative Assistant certification test is weighted as follows:

This certification test covers the competencies and skills necessary to achieve success as an
Administrative Assistant

Category Weight
Developing a Customer Mentality
10%
Personal Productivity and Organizational Skills
30%
Communication Skills
15%
Administrative Support Tasks
30%
Workplace Essentials
15%

Test Details

  • Status: Available

  • Languages: English, Arabic

  • Length: 60 Questions, 120 minutes

  • Pass Score: 75%

  • <-- Click for Retake Policies:

The Next Step to Earning the Title: Administrative Assistant

All tests undergo continuing psychometric and market analysis. The parameters are subject to change.