Skilled Now
Hiring and Keeping the Best People

Human resources responsibilities fall on the shoulders of managers and supervisors in all areas of an organization, not just in the human resources department. As a manager, you might take part in job forecasting and job skills analysis as a strategic step to manage growth. Ideally, you might also be involved in developing job descriptions and participating in the interview process. Also, a primary day-to-day responsibility is managing employee performance.

In this course, you will learn about these human resource concepts. We will work through the hiring process, from conducting a skills inventory to interviewing. We will talk about the role of employee orientation and performance management. Finally, we will discuss other common issues that arise during the employment experience. These include managing diversity, conflict, compensation plans, and disciplinary issues.

The Hiring and Keeping the Best People test covers knowledge and skills attainment of the following course objectives

Identify skills profiles and core competencies
Develop job specifications
Apply good practices for recruiting, selecting, and hiring the best candidates
Get new employees off to a good start
Work with compensation and benefit programs
Manage employee relationships
Conduct cooperative performance reviews

Test Details

  • Status: Available

  • Languages: English

  • Length: 30 Questions, 75 minutes

  • Pass Score: 75%

  • <-- Click for Retake Policies

All tests undergo continuing psychometric and market analysis. The parameters are subject to change.

// our services

Retake Policies

The retake policies vary based on the exam Provider rules. Click on the certification program for more information.

Skilled Now Career Path Certifications (SN-CPC)
  • If a candidate does not achieve a passing score on an test the first time, the candidate must wait 24 hours before retaking the exam.
  •  If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
  • A two-day waiting period will be imposed for each subsequent test retake.
  • There is no annual limit on the number of attempts on the same test.
  • Retake vouchers must be used within 60 days of the initial failed exam. If a retake was purchased, the retake voucher is sent by email after a failed exam.
  • If a candidate achieves a passing score on an exam, the candidate may take it again.