Skilled Now
Winning Negotiations

Negotiating is a basic process in human life and a fundamental part of any business. The process involves resolving differences, coming to an agreement, and meeting goals. Negotiating is complex, time consuming, and often frustrating. Consequently, to negotiate well requires a number of different skills, which are outlined in detail in this course. 

Negotiating takes many forms. Whether you are building a project or delivering support, this course will give you a basic skill level to negotiate any situation. You will learn what the traits of a successful negotiator are, how to prepare for a negotiation, how to make the right impression, and how to close a deal. This interactive course includes techniques for effective communication and provides techniques for turning conflict into problem-solving.

The Winning Negotiations test covers knowledge and skills attainment of the following course objectives

How common negotiation is and the value of good negotiation skills
Various negotiation styles along with the advantages and disadvantages
How to decide when to use manipulation and not persuasion
Techniques for getting persuasive presentations and conversations started
How to use the Five-S framework to make a persuasive presentation
How to deal with tough or unfair tactics

Test Details

  • Status: Available

  • Languages: English

  • Length: 30 Questions, 75 minutes

  • Pass Score: 75%

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All tests undergo continuing psychometric and market analysis. The parameters are subject to change.